Restricted packagePlease contact Micro Learn Online for access.

Training Package

Be Able To Evaluate Coaching And Mentoring

🎬 Contains Videos

This package covers evaluating coaching and mentoring through feedback, self-reflection and action planning, helping learners assess their impact and improve future workplace practice.

For: Workplace coaches, mentors and team leaders

£2.00 per learner

Restricted package

Be Able To Evaluate Coaching And Mentoring is only available to approved organisations. Please contact Micro Learn Online for access.

Contact Micro Learn Online

About this package

Evaluating coaching and mentoring means looking beyond whether a conversation felt supportive to ask what changed afterwards. This package helps learners review their practice within a team or organisational context, considering effects on individuals and performance. It starts with the purpose of evaluation: deciding what coaching or mentoring is intended to achieve and what evidence would show success. This gives learners a clearer basis for judging whether their support has made a useful difference.

The first part explores how feedback from team members, managers and peers can inform that judgement. Learners examine strengths, areas for improvement and recurring patterns rather than treating each comment as an isolated opinion. Peer feedback is considered against agreed coaching behaviours, including listening, questioning, challenge, structure, confidentiality and follow-through. The emphasis is on building an evidence-based view of practice, including whether the coach offers advice too quickly or creates space for honest discussion.

The second part focuses on reviewing coaching sessions and reflecting on personal performance. Learners consider what happened, what worked well, what did not and why. The content distinguishes a positive-feeling session from one that helps someone think more clearly, choose a useful action or develop confidence. By examining observable details and the relationship between their approach and the outcome, learners can identify habits worth maintaining and behaviours that need to change.

Finally, the package connects evaluation and reflection to practical improvement. Learners explore how to turn an evidence-based learning point into a SMART action and check whether a change in practice has worked. This makes the content relevant to people who already coach or mentor at work and need a more purposeful way to review their effectiveness. Rather than stopping at broad intentions such as communicating better, the package encourages specific changes that can be tested in future conversations.

Who it’s for

This package suits managers, team leaders and others who coach or mentor colleagues in the workplace. It is particularly relevant to learners who want to evaluate existing practice and use feedback and reflection to improve it.

What’s covered

  1. Evaluating coaching purpose and impact in teams

    Explore why coaching and mentoring should be evaluated and how to define what success looks like. Use feedback from team members, managers and peers to assess changes in individuals and workplace performance.

  2. Interpreting peer feedback and identifying coaching patterns

    Turn peer comments into useful evidence by comparing practice against agreed behaviours such as listening, questioning, challenge and follow-through. Identify strengths, areas for improvement and recurring patterns rather than relying on isolated opinions.

  3. Reviewing coaching sessions: what worked and what did not

    Review specific evidence from coaching sessions rather than judging them only by how they felt. Reflect on what happened, why it happened and how the coaching approach influenced the other person's thinking, actions or confidence.

  4. Turning reflection into action

    Convert evaluation findings into practical learning points and SMART actions for future coaching and mentoring. Consider how to check whether a change in approach has produced the intended improvement.

Learning outcomes

By completing this package, learners can:

  • Describe the purpose of evaluating coaching and mentoring practice within a team or organisational context.
  • Explain how feedback from team members, managers and peers can be used to measure the impact of coaching and mentoring.
  • Analyse feedback to identify strengths, areas for improvement and patterns in the effectiveness of own coaching and mentoring practice.
  • Evaluate own coaching and mentoring performance by reflecting on what worked well, what did not and why.
  • Develop an action plan based on evaluation outcomes and reflective practice to improve future coaching and mentoring.

What’s included

A deployable SCORM package with practical learning content, ready for your LMS.

How it works

Add access, upload the package to your LMS, and pay per learner who uses it.

Frequently asked questions

What does this package cover?

It covers the purpose of evaluating coaching and mentoring, using feedback to assess impact, reviewing personal performance and turning reflection into an improvement plan. Its focus is evaluating and improving practice in a workplace context.

Whose feedback will learners consider?

The package considers feedback from team members, managers and peer groups. It gives particular attention to interpreting peer feedback against agreed coaching behaviours and identifying patterns across comments.

How does the package help learners move from reflection to improvement?

Learners examine what worked, what did not and why, then use that evidence to identify a practical learning point. The content shows how to turn that point into a SMART action and check whether the resulting change has worked.

Is this an introduction to coaching and mentoring?

The content focuses on evaluating coaching and mentoring rather than introducing the full range of coaching and mentoring skills. It is most relevant to people who have practice or workplace experiences they can reflect on.

How is the package delivered, and does it include video?

The Micro Learn Online e-learning package is uploaded to your organisation's own LMS for learners to access there. It includes video content and is licensed per learner.

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