1 Introduction To Performance Management — Build HRM and performance management skills to turn people strategy into measurable, coachable behaviours—aligning goals, feedback, and development to create an innovative, learn-fast culture.
2 Performance Management Models — Learners will explore the main performance management models organisations use and gain the confidence to recognise when each approach is most effective.
3 Managing Underperformance — Learn to turn vague or conflicting expectations into clear, measurable performance standards with unambiguous quality thresholds, timescales, and decision boundaries managers can consistently apply.
4 Total Reward — Learners will explore reward management as a strategic part of people practice, discovering how organisations use financial and non-financial rewards to attract, retain, motivate and engage employees.
