1 Introduction To Performance Management — Build HRM and performance management skills to turn people strategy into measurable, coachable behaviours—aligning goals, feedback, and development to create an innovative, learn-fast culture.
2 Performance Management Models — Learners will explore the main performance management models organisations use and gain the confidence to recognise when each approach is most effective.
3 Managing Underperformance — Learn to turn vague or conflicting expectations into clear, measurable performance standards with unambiguous quality thresholds, timescales, and decision boundaries managers can consistently apply.
4 Total Reward — Learners will explore reward management as a strategic part of people practice, discovering how organisations use financial and non-financial rewards to attract, retain, motivate and engage employees.
HR And Sustainability — Learn how sustainability connects to HR using ESG, triple bottom line and ethics, so you can advise leaders, design fair people policies, use HR analytics, and strengthen compliance, resilience and employer brand.
People Professional Finance — Understand how profit differs from cash flow, map your workplace’s cash timing factors like credit terms and seasonality, and plan hiring and reward decisions around payroll and working capital realities.
People Professionals And Artificial Intelligence Ai — Learn workplace AI and automation basics, key HR use cases, and responsible governance, then practice effective prompting and human oversight to adopt generative and predictive tools safely, ethically, and confidently.
