Training Package

Effective Communication

🎬 Contains Videos

In this course, you’ll develop the skills to communicate clearly, respectfully, and with purpose in a wide range of workplace settings. You’ll explore the key elements of verbal and non-verbal communication, including tone of voice, body language, and facial expressions, and you’ll strengthen your ability to actively listen by giving full attention and responding thoughtfully. The course also covers professional digital communication, including how to use email, messaging platforms, and online meetings, so you can choose the right method for different situations. You’ll identify common barriers to communication—such as assumptions, distractions, and unclear messages—and practise practical strategies to overcome them. By the end, you’ll feel more confident expressing yourself, supporting collaboration, and building positive working relationships through clearer communication, reduced misunderstandings, and better connection with others.

£2.00 per learner

Learning outcomes

By completing this package, learners can:

Describe key principles of effective workplace communication, including clarity, respect and purpose.
Explain how verbal, non-verbal and digital communication influence collaboration and professional relationships.
Demonstrate active listening techniques to confirm understanding and reduce misunderstandings in workplace interactions.
Analyse common barriers to communication in the workplace and identify appropriate strategies to overcome them.
Evaluate the suitability of different communication methods and digital tools for specific workplace situations.
Construct clear and respectful messages for a range of workplace contexts, adapting tone and content to the audience.

What’s included

A deployable SCORM package with practical learning content, ready for your LMS.

How it works

Add access, upload the package to your LMS, and pay per learner who uses it.

Who it’s for

Organisations deploying flexible workplace learning through an LMS.