Training Package

2 Understanding Emotional Intelligence

🎬 Contains Videos

Build a clear, practical understanding of emotional intelligence and discover how it influences everyday behaviour, relationships and performance. You will define emotional intelligence and explore its core characteristics, including self-awareness, self-regulation, empathy and social skills, and learn how these qualities support effective communication and decision-making. The course also guides you to assess your own use of emotional intelligence by reflecting on real situations, identifying strengths and areas for improvement, and considering how your responses affect both yourself and others. Through developing self-reflection skills, you will learn to manage emotions more effectively, work collaboratively and respond thoughtfully under pressure. By the end, you will be better equipped to apply emotional intelligence in both personal and professional settings—strengthening positive relationships and making more considered choices that support successful outcomes.

Duration: 60 minutes

£2.00 per learner

Learning outcomes

By completing this package, learners can:

Define emotional intelligence and identify its core purpose in personal and professional contexts.
Describe the main characteristics of emotional intelligence, including self-awareness, self-regulation, motivation, empathy and social skills.
Apply a recognised framework to assess own use of emotional intelligence characteristics in given situations.
Analyse how personal strengths and areas for development in emotional intelligence affect responses, relationships and decision-making.
Evaluate the impact of own emotional intelligence on self and others, using specific examples to justify conclusions.

What’s included

A deployable SCORM package with practical learning content, ready for your LMS.

How it works

Add access, upload the package to your LMS, and pay per learner who uses it.

Who it’s for

Organisations deploying flexible workplace learning through an LMS.