Training category

Level 3 Team Leader

Level 3 Team Leader training sits within Leadership & Management, with SCORM-ready learning packages for LMS deployment. Browse practical content priced per learner for flexible rollout.

Explore categories

301 Developing effective leadership skills 302 Managing personal and professional development 303 Managing the performance of others 304 Supporting wellbeing in the workplace 305 Effective recruitment 306 Developing project management skills 307 Managing and implementing change 308 Problem solving and decision making 309 The organisation and its environmental responsibilities 310 Analysing data to make decisions 311 Organisational finance 312 Effective communication 313 Planning and leading structured workplace communication 314 Supporting flexible working 315 Developing a high performing team 316 Legislation and compliance 317 Managing external stakeholder relationships

Training packages

1 Understand Different Leadership Styles

Develop a clear understanding of how different leadership styles shape effective workplace performance. You will compare and contrast leadership and management, recognising how leadership inspires and influences people while management focuses on planning, organising and controlling tasks. The course takes you through a range of leadership approaches—including autocratic, democratic and laissez-faire—and helps you consider their strengths and limitations in different situations. You will also examine the factors that influence the choice of leadership style, such as the nature of the task, team experience, workplace culture, time pressures and organisational goals. By the end, you will be better equipped to analyse workplace situations, choose an appropriate leadership approach and apply practical judgement to support team motivation, communication and productivity. This learning is designed to build confidence in leadership decisions through a structured evaluation of what works, when, and why.

£2.00 per learner

1 Understand Performance Management

Improve productivity, morale, and accountability by learning why managing staff performance is essential to organisational success. You’ll explore the key stages of a performance management cycle—from setting clear expectations and success criteria, to monitoring progress, reviewing results, and supporting development. The course shows how individual performance contributes to wider team and organisational objectives, making the connection between personal goals and business outcomes explicit, including less visible roles that still affect overall results. You’ll also examine different methods used to manage performance, including targets, appraisals, and development plans, and understand when each approach is most effective. Through the principles of giving constructive feedback, you’ll learn how to communicate clearly, fairly, and confidently to support others’ development. By the end, you’ll be better equipped to encourage high performance and address issues early to contribute to a motivated, well-aligned workplace.

£2.00 per learner

1 Understand Personal And Professional Development

Build confidence and adaptability as a team leader by exploring how continuous personal and professional development improves effectiveness. You’ll evaluate a range of development activities—such as feedback, reflection, training and on-the-job learning—to understand how these experiences develop both knowledge and practical skills. The course also focuses on self-awareness, helping you identify strengths and areas for improvement and make informed development choices. You’ll learn why personal development must align with team objectives and organisational priorities so your growth directly supports wider goals and improves team performance. In addition, you’ll discover the key components of a Personal and Professional Development Plan (PPDP), including current capabilities, development needs, actions and review points. Finally, you’ll apply SMART principles to set specific, measurable, achievable, relevant and time-bound goals and objectives, enabling you to create clear, realistic plans that drive progress and measurable results.

£2.00 per learner

2 Be Identify Personal And Professional Development Needs

Build the confidence and insight you need to identify your personal and professional development needs as a team leader. You’ll explore your strengths and areas for improvement, learning how to assess what you already do well and where you can grow to lead others more effectively. You’ll reflect on feedback from colleagues, managers and team members, using it constructively to shape realistic development priorities and improve performance. The course guides you to create clear, practical SMART development goals—Specific, Measurable, Achievable, Relevant and Time-bound—so your aims are actionable and time-focused. You’ll also develop a Personal and Professional Development Plan (PPDP) to support ongoing growth, help track progress, and link learning to real workplace responsibilities. By the end, you’ll be equipped to take ownership of your development, respond positively to feedback, and lead with greater self-awareness and purpose.

£2.00 per learner

2 Monitor The Performance Of The Team

In this course, learners build confidence and practical capability to lead with clarity by monitoring team performance effectively and responding to challenges in a professional, structured way. They learn how to communicate clear performance expectations so that everyone understands what success looks like and how their contribution supports wider organisational goals. A key focus is practising SMART objectives—Specific, Measurable, Achievable, Relevant and Time-bound—to help teams stay focused and accountable. Learners explore practical methods for monitoring performance against agreed objectives, including reviewing progress, observing work, and using feedback to identify strengths and areas for improvement. They also develop an understanding of how to recognise performance issues early and take appropriate action aligned with organisational procedures, supporting fairness and consistency. By the end of the learning, participants are better prepared to lead with clarity, improve team performance, and contribute to organisational success through goal-aligned objectives and effective performance monitoring.

£2.00 per learner

2 Understanding Emotional Intelligence

Build a clear, practical understanding of emotional intelligence and discover how it influences everyday behaviour, relationships and performance. You will define emotional intelligence and explore its core characteristics, including self-awareness, self-regulation, empathy and social skills, and learn how these qualities support effective communication and decision-making. The course also guides you to assess your own use of emotional intelligence by reflecting on real situations, identifying strengths and areas for improvement, and considering how your responses affect both yourself and others. Through developing self-reflection skills, you will learn to manage emotions more effectively, work collaboratively and respond thoughtfully under pressure. By the end, you will be better equipped to apply emotional intelligence in both personal and professional settings—strengthening positive relationships and making more considered choices that support successful outcomes.

£2.00 per learner

3 Assess Own Leadership Qualities

Build confidence to reflect honestly on your strengths and areas for improvement as you explore the key qualities that make an effective leader. You will summarise essential leadership qualities—including communication, integrity, adaptability, decision-making and emotional intelligence—and understand how these qualities influence team performance and workplace success. You will assess your leadership abilities using feedback from others, recognising how your actions are perceived by colleagues and identifying opportunities for growth. Through this process, you will become better prepared to lead with greater self-awareness and to respond to feedback constructively. You will also create a practical leadership development plan (LDP) that sets clear goals and actions to improve your skills over time, including specific, measurable actions, timescales and success criteria. By the end of the learning, you will be able to apply your development plan in real workplace situations to become a more effective and resilient leader.

£2.00 per learner

3 Manage Personal And Professional Development To Meet Own And Team Objectives

This course helps you manage your own personal and professional development in a structured way that also supports the performance of your team. You will carry out the development activities identified in a Personal and Professional Development Plan (PPDP), turn the PPDP into practical action, deliver development to time and standard, and monitor your progress using appropriate PPDP tracking tools. You will also learn to compare completed activities against planned objectives, identify progress, completion status and deviations, and reflect on what the evidence shows about how your development improves your performance in a team leader role. You will evaluate the impact of your development by identifying strengths gained and areas that still require improvement, then convert evaluation into new personal and professional development goals. Finally, you will align fresh, realistic goals with future team objectives, using reflective practice and evidence from your own progress to make informed decisions about next steps, maintain motivation and support ongoing growth.

£2.00 per learner

3 Provide Individual Feedback And Support To Manage Performance

This course helps learners build the confidence and practical skills to provide individual feedback and support that drives better performance at work. Participants learn how to conduct one-to-one meetings that are focused, supportive and productive, creating a professional space where performance can be discussed openly and constructively. Learners practise agreeing clear actions that help individuals understand expectations and how progress will be measured, supporting both strengths and areas for improvement. The course also explores how to respond appropriately to different individual needs by adapting communication and support to provide the right level of encouragement and guidance. By developing the ability to give constructive feedback that is specific, balanced and improvement-focused, learners will be able to highlight achievements, address challenges positively and motivate others to perform at their best. These skills help strengthen working relationships, support development and contribute to sustained performance improvement.

£2.00 per learner

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