Training category

303 Managing the performance of others

303 Managing the performance of others training sits within Level 3 Team Leader, with SCORM-ready learning packages for LMS deployment. Browse practical content priced per learner for flexible rollout.

Explore categories

301 Developing effective leadership skills 302 Managing personal and professional development 304 Supporting wellbeing in the workplace 305 Effective recruitment 306 Developing project management skills 307 Managing and implementing change 308 Problem solving and decision making 309 The organisation and its environmental responsibilities 310 Analysing data to make decisions 311 Organisational finance 312 Effective communication 313 Planning and leading structured workplace communication 314 Supporting flexible working 315 Developing a high performing team 316 Legislation and compliance 317 Managing external stakeholder relationships

Training packages

1 Understand Performance Management

Improve productivity, morale, and accountability by learning why managing staff performance is essential to organisational success. You’ll explore the key stages of a performance management cycle—from setting clear expectations and success criteria, to monitoring progress, reviewing results, and supporting development. The course shows how individual performance contributes to wider team and organisational objectives, making the connection between personal goals and business outcomes explicit, including less visible roles that still affect overall results. You’ll also examine different methods used to manage performance, including targets, appraisals, and development plans, and understand when each approach is most effective. Through the principles of giving constructive feedback, you’ll learn how to communicate clearly, fairly, and confidently to support others’ development. By the end, you’ll be better equipped to encourage high performance and address issues early to contribute to a motivated, well-aligned workplace.

£2.00 per learner

2 Monitor The Performance Of The Team

In this course, learners build confidence and practical capability to lead with clarity by monitoring team performance effectively and responding to challenges in a professional, structured way. They learn how to communicate clear performance expectations so that everyone understands what success looks like and how their contribution supports wider organisational goals. A key focus is practising SMART objectives—Specific, Measurable, Achievable, Relevant and Time-bound—to help teams stay focused and accountable. Learners explore practical methods for monitoring performance against agreed objectives, including reviewing progress, observing work, and using feedback to identify strengths and areas for improvement. They also develop an understanding of how to recognise performance issues early and take appropriate action aligned with organisational procedures, supporting fairness and consistency. By the end of the learning, participants are better prepared to lead with clarity, improve team performance, and contribute to organisational success through goal-aligned objectives and effective performance monitoring.

£2.00 per learner

3 Provide Individual Feedback And Support To Manage Performance

This course helps learners build the confidence and practical skills to provide individual feedback and support that drives better performance at work. Participants learn how to conduct one-to-one meetings that are focused, supportive and productive, creating a professional space where performance can be discussed openly and constructively. Learners practise agreeing clear actions that help individuals understand expectations and how progress will be measured, supporting both strengths and areas for improvement. The course also explores how to respond appropriately to different individual needs by adapting communication and support to provide the right level of encouragement and guidance. By developing the ability to give constructive feedback that is specific, balanced and improvement-focused, learners will be able to highlight achievements, address challenges positively and motivate others to perform at their best. These skills help strengthen working relationships, support development and contribute to sustained performance improvement.

£2.00 per learner

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